Shipping policy
🚚 Processing Times
Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed.
Once your order ships, you'll receive a shipping confirmation email with tracking information whenever tracking is available. 📧
🌎 Shipping Times
Estimated delivery times are:
- 🇺🇸 United States: 7-10 business days
- 🇨🇦 Canada: 7–14 business days
- 🇬🇧 United Kingdom: 7-14 business days
- 🇦🇺 Australia: 7–14 business days
- 🌍 Other international destinations: 7–21 business days
Please note that delivery times are estimates and may vary due to weekends, holidays, customs, weather, or carrier delays.
🏠 Incorrect or Incomplete Addresses
Please double-check your shipping address before completing your purchase.
If an order is returned to us because of an incorrect or incomplete address, we may contact you to arrange reshipment at the customer's expense.
📦 Damaged or Missing Packages
If your package arrives damaged, please contact us as soon as possible with:
- 📸 Photos of the damaged package and product
- 🧾 Your order number
- 📧 A brief description of the issue
If your package appears to be lost or hasn't arrived within the expected delivery window, please contact us so we can help investigate with the carrier.
💬 Questions?
We're happy to help! If you have any questions about your order or shipping, please contact our customer support team.